Shipping policy

Shipping Policy

Order Processing & Fulfillment

  • All orders are processed within 4 business days (excluding weekends and holidays).
  • Orders cannot be modified after they have been processed.

Shipping Methods & Estimated Delivery Times

We offer the following shipping options:

Shipping Method Estimated Delivery Time
Standard Shipping 3-5 business days
Expedited Shipping 2 business days
  • Shipping times may vary based on your location and external factors such as weather, carrier delays, or holidays.
  • We currently only ship within the USA, Canada and Mexico.

Shipping Rates

Shipping rates are calculated at checkout based on your selected shipping method.

  • Expedited and Priority shipping rates will be displayed at checkout.

Tracking Information

  • Once your order ships, you will receive an email with a tracking number.
  • You can track your order using the link provided in the email.

Lost, Delayed, or Damaged Packages

  • If your package is delayed beyond the estimated delivery time, please allow an additional 48 hours before contacting us.
  • If your package is lost or damaged, contact us at balitropicalhome@gmail.com for assistance.
  • We are not responsible for delays caused by the carrier, customs, or unforeseen circumstances.

Returns & Refunds

  • If you need to return an item, please refer to our Refund Policy.
  • Refunds are processed once we receive the returned item in its original condition.

For any shipping-related inquiries, feel free to contact us at balitropicalhome@gmail.com