Shipping policy
Shipping Policy
Order Processing & Fulfillment
- All orders are processed within 4 business days (excluding weekends and holidays).
- Orders cannot be modified after they have been processed.
Shipping Methods & Estimated Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3-5 business days |
| Expedited Shipping | 2 business days |
- Shipping times may vary based on your location and external factors such as weather, carrier delays, or holidays.
- We currently only ship within the USA, Canada and Mexico.
Shipping Rates
Shipping rates are calculated at checkout based on your selected shipping method.
- Expedited and Priority shipping rates will be displayed at checkout.
Tracking Information
- Once your order ships, you will receive an email with a tracking number.
- You can track your order using the link provided in the email.
Lost, Delayed, or Damaged Packages
- If your package is delayed beyond the estimated delivery time, please allow an additional 48 hours before contacting us.
- If your package is lost or damaged, contact us at balitropicalhome@gmail.com for assistance.
- We are not responsible for delays caused by the carrier, customs, or unforeseen circumstances.
Returns & Refunds
- If you need to return an item, please refer to our Refund Policy.
- Refunds are processed once we receive the returned item in its original condition.
For any shipping-related inquiries, feel free to contact us at balitropicalhome@gmail.com